ComplianceHub is Ebix Europe’s Delegated Authority Due Diligence platform. The Insurance Market’s fastest, most intuitive and cost-effective DUA compliance solution.

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Why ComplianceHub

Designed, built and maintained by Ebix Europe, ComplianceHub is a new, comprehensive compliance management platform specifically designed to support the unique complexities of Delegated Authority business. It enables organisations to complete due diligence questionnaires, manage entity information, establish inter-company relationships, and leverage AI-powered response assessment. 

Wasted operational effort imposed by using Excel spreadsheets or inappropriate, inefficient and legacy systems that were not designed for this unique compliance scenario is eliminated. Setup, configuration and ongoing management costs are significantly reduced as no complex configuration needs to be carried out to shoehorn DA compliance data capture and workflows into a generic TPRM system.

The time taken for an Insurer to complete the onerous task of onboarding new Coverholders is dramatically reduced and Continuous Compliance eliminates 'compliance fatigue’ by removing rigid requirements for respondents to re-complete extensive questionnaires annually.

Modern, Efficient, Designed for Purpose

Being slowed-down by legacy due diligence processes, constant duplication and unnecessary workflow steps? 

ComplianceHub solves these problems for you right now.

Enter data and respond to questionnaires once, attest once, then reuse as many times as you like.

Entities
Company Information
Key Staff
Authorised COB
Organisation Chart
Configurable About Us Page
Relationship Request Received
DD Progress
DD Topic Completed
News Feed
Knowledge Base
Reports
AI Document Comparison
Insurers Products
Project Workflows

Benefits

  • DESIGNED FOR PURPOSE: Supports the unique complexities of DUA business with comprehensive insurance entity profiles to enable thorough due diligence to be conducted with no ambiguity
  • EFFICIENT ONBOARDING: The time taken for an Insurer to complete new Coverholder onboarding is dramatically reduced
  • CONTINUOUS COMPLIANCE: Streamlined annual renewals with simple re-attestation eliminates 'compliance fatigue’ and dramatically reduces the administrative burden on respondents and insurers
  • USER EXPERIENCE: Intuitive, rapid user interface with simple navigation minimises the learning curve for new users, reducing time wasted in daily use, training and support
  • WORLD CLASS SUPPORT: Supported by our renowned team of experts, averaging 4.5 seconds telephone response time with issues resolved in 3 minutes
  • EXPERT TRAINING: Provided by Ebix Europe’s highly regarded training team
  • INTELLIGENT QUESTIONNAIRES: Question branching logic and supportive guidance notes to aid users in providing high-accuracy responses on the first attempt, significantly reducing follow-up clarifications, errors and operational load
  • REGULATORY COMPLIANCE: Full audit trail with temporal data tracking and point-in-time reporting. shows questionnaire responses as at any date
  • INTELLIGENT VALIDATION: Automatic flagging of non-compliant responses directs attention to issues requiring action, reducing the time taken to validate responses
  • TRANSPARENT PROGRESS: Real time progress bars visible to all related/connected parties foster transparency and accountability, eliminating the need for manual status requests and providing a clear path to final submission
  • AI RESPONSE EVALUATION: Instant feedback and explanatory summaries of documents and text, allowing users to improve their responses in real-time for higher quality submissions and right first time, eliminating the review loop
  • AI DOCUMENT COMPARISON: Eliminates manual, line-by-line contract reviews, instantly highlights additions, deletions, and formatting shifts between document iterations, accelerating renewals
  • PROJECT MANAGEMENT: Insurers can oversee projects and actionable tasks within a structured hierarchy, visualised through a Kanban interface to eliminate separate task/project management tools
  • RISK MANAGEMENT: Fully configurable risk rating engine for organisations to define specific appetite thresholds with real time validation highlighting non-compliant responses
  • MARKET COMMUNICATIONS: Communication hub for critical market bulletins with verifiable engagement tracking, automatically logging user access for 'Read and Understood' compliance

Features

  • For Managing Agents, Companies, Brokers, Coverholders, MGAs, DCAs, TPAs, Auditors and Lloyd's
  • AI document and response analysis, validation and document comparison
  • AI-Powered Due Diligence evaluates responses against user-defined risk appetite.​
  • Real-Time Completion Visibility so all parties across the value chain can see exactly where things stand, at any time.
  • Smart Questionnaires with multiple response types, intelligent branching logic and progress bars
  • Continuous Compliance for streamlined, rapid renewals
  • AI-Powered Document Comparison to accelerating the renewal cycle.
  • Built-In Workflows with Kanban Tracking to manage the due diligence lifecycle.

Demos and Videos

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